EMERGENCIES & REFILLS
MEDICAL EMERGENCIES
If you are experiencing a medical emergency call 911 or go to your local emergency department.
OUR TELEPHONE DIRECTORY
Dial: 207-989-2326
Ext 1= for physicians only
Ext 2= medication refills
Ext 3= Billing or insurance questions
Ext 4= Referrals
Ext 5= Appointments or speak to front office staff
Ext 6= After hours urgent calls to reach Dr. Lauer’s cell phone
OFFICE HOURS
Monday-Thursday 7:00am-4:00pm
Friday 7:00am-1:00pm
ACUTE ILLNESSES
Due to Dr. Lauer’s ongoing health struggles, he is no longer able to see patients and unfortunately must cancel all future scheduled appointments with him. If you have an appointment scheduled with him, our office will be in touch with you about assisting in transferring your care. If you are experiencing urgent health issues, please call 911 or present to an Emergency Department in addition to transferring your care to a different provider. Twin City Family Medicine will remain staffed until October 27, 2024 to assist patients with transferring their care
PRESCRIPTION REFILLS
Call the office at 207-989-2326. Choose option 2, leave your name, date of birth, medicatoin name & dose, pharmacy name, and your preference for 30 or 90 day quantity. All Rx refills are handled within 24 hours.
NARCOTIC PRESCRIPTION REFILLS
If you are on pain medication or other controlled substances, these need to be requested on Mondays through Thursdays. We cannot guarantee to get this handled before the weekend if you call us on Friday.